Business Intelligence Services

Business Intelligence and Reporting

Business Intelligence

SIG offers customized training, implementation, and administration for BI and reporting solutions, including staff augmentation.

Banner Operational Data Store (ODS) and Banner Enterprise Data Warehouse (EDW)

  • SIG can provide training and mentoring to your staff for the following:
    • System administration
    • Development and implementation of application extensions and customizations
    • Reporting view metadata knowledge transfer for staff report authors and query developers
  • SIG can provide various levels of staff augmentation for ODS/EDW administration, extension and customization development, system installs, upgrades, and other ODS/EDW projects
  • SIG can also provide application health-check assessments and targeted issue troubleshooting


  • Assistance with staff training on the use of and best practices in Cognos Analytics, from Framework Manager to Dashboards and Reports
  • Supplemental or staff augmentation for application administration, Framework Manager development, Dashboard development, and Report development


  • Staff training on best practices in Argos; from DataBlock design to Dashboards, Cubes, and Reports
  • Staff augmentation for application administration, DataBlock development, Dashboard development, Cube development, and Report development

Data Governance

  • SIG can provide various levels of support in the design, development, and implementation for your data governance process. This includes leading discussions to obtain consensus on terms for functional and technical definitions as well as assisting in the development of a data dictionary utilizing a variety of toolsets, or help with deploying a pre-purchased solution

Custom Oracle Data Marts and Warehouses

  • SIG supports the design, development, implementation, and administration of your custom Oracle data marts and data warehouses

Business Intelligence (BI) Assessments

  • SIG can create an assessment to help develop your business intelligence journey that will focus on the needs of the institution. This will involve interviewing key constituents across the institution and inventorying data sources, data issues, and business processes that relate to struggling BI. We will make recommendations on warehousing, reporting tools and creating a BI Center of Excellence amongst the areas of the institution.

Check Out Our Case Studies