Expertise is meant to be shared.
We want to ensure that colleges and universities—and the students, faculty, staff, and alumni they serve—continue to flourish. That’s why we’re constantly thinking, writing, and presenting about the challenges facing higher education—and how we’re meeting them head-on.
Case Studies
Find out how SIG’s Slate team helped Portland State University replace a basic application status page with an engaging, branded, and program-specific graduate applicant experience.
Case Studies
As Northeastern Illinois University (NEIU) prepared to migrate its Banner environment to SaaS, the university needed additional expertise and capacity to support its internal teams throughout the transition. The project required coordination across numerous functional and technical areas, including: With multiple stakeholders involved, NEIU also sought strong project oversight to...
Insights
AI has dominated discourse across virtually every sector of our lives in 2026. It’s been no different in the world of higher ed technology. During Slate Summit in Nashville this summer, Technolutions touted the capabilities of Slate AI to transform the way we work in admissions, advancement, and student success....
Insights
After go-live, your internal IT team’s work evolves. What will they need to own next? And what kind of support will they require in SaaS?
Insights
David Smittle, Senior Advancement Consultant, and Judson Matthews, Senior Consultant, explore how antiquated advancement tech affects your fundraising efforts — and how CRM consolidation can help.
Webinars
Close SSB9 configuration gaps without a developer. See how the CPC tool, Theme Editor, and Text Manager solve real client requests and stay upgrade-safe.
Insights
SIG surveyed higher ed IT and enrollment leaders to see where AI ranks in their list of 2026 strategic priorities.
Case Studies
Technology is only one piece of a successful ERP modernization effort. Explore how SIG helped Marion Technical College create a stable—and sustainable—ERP foundation.
Insights
Senior Consultant Angie Cummings offers insights into a decision that will shape higher education tech environments for the next decade.
Case Studies
Through comprehensive penetration testing, Triaxiom, a Division of SIG, helped the University of West Florida uncover potential vulnerabilities and create a roadmap for sustainable cybersecurity improvements.
Webinars
Higher ed data hygiene is easy to put off, because a hairline crack in a foundation wall never looks urgent. But the crack is never the real problem. What moved underneath it is. Your student data works the same way — the dashboard still loads, the numbers still appear, and...
Case Studies
Explore how SIG helped Bennington College create a centralized and sustainable way to recruit, manage, and engage alumni volunteers in Slate.
Insights
Collaborative Cybersecurity was named the #1 issue in the 2026 EDUCAUSE Top 10. In this insight, we unpack why cybersecurity must be something we all do together.
Insights
Salesforce and Anthropic recently announced Claudeforce, a strategic partnership that will bring the intelligence and reasoning of Claude to bear on the data and workflows within Salesforce environments. SIG’s Salesforce experts weighed in on what this partnership means for colleges and universities — and how you can start using it to change the way your team...
Insights
Expert troubleshooting will always be needed. But modern managed support is an entirely different animal.
Insights
As tech environments become more complex, higher ed leaders need to rethink the assumption that owning your technology means doing everything internally.
Webinars
Somewhere in nearly every department sits an ERP workaround built for a constraint that vanished years ago. Learn to tell a real need from habit.
Insights
SIG Executive Vice President Barbara Brown-Faulconer explores how to turn a CIO retirement from a challenge into an opportunity.
Insights
SIG Senior Process Consultant Judson Matthews explores how Slate’s new Advancement features can make work easier for you and your team.
Insights
In the 3rd installment of her Modernizing the ERP series, Marianne Gillfillan, Senior DBA/Certified Cloud Architect, explores how to identify and prioritize your existing customizations.
Insights
The Right Leadership, Where It’s Needed Most Today’s technology challenges require more than technical expertise. Real solutions come from experienced higher education technology leaders who can step in where institutions need them most. Higher education has never depended more on technology. Institutions are navigating cybersecurity threats, ERP modernization, AI adoption,...
Case Studies
Background John Carroll University is a private Jesuit university recognized for academic excellence, leadership development, and a strong commitment to student success. To support advancement operations and strengthen alumni and donor engagement, the university utilizes Slate for Advancement. As internal priorities evolved and operational demands increased, John Carroll University sought a flexible support model...
Insights
Ever yearned for a less complex and more secure Salesforce environment? SIG’s experts offer some practical solutions to common challenges across Salesforce in higher education.
Insights
Lean IT teams face growing demands—cybersecurity, cloud migration, AI adoption—with shrinking bandwidth. See how managed support helps teams protect capacity and stay focused on what matters most.
Insights
78% of education employees report that their colleagues are using unauthorized AI tools. How do you address this growing security threat without punishing innovators?
Insights
With the Summer ’26 release, Salesforce made a subtle but important change: new orgs no longer have Chatter enabled by default.
Webinars
Ellucian is retiring Banner SaaS and Colleague SaaS in favor of a new product line called Ellucian Student, and the dashboard you land on (formerly Ellucian Experience) has a new name too: Central Workspace. In this Q&A, SIG's Adam Travis and Alice Kim unpack what's actually new, what's just renamed, and how to plan your content strategy for the new dashboard.
Insights
Kathryn Lucas, Team Lead, Slate Student Success at SIG, offers her top 10 new features highlighted at Slate Summit 2026 for student success.
Webinars
In this webinar, SIG experts break down where AI is delivering results in enrollment, advancement, and operations.
Insights
Once bad data enters your environment, it doesn't stay put. Senior Consultant Angie Cummings offers tips for minimizing data error damage before it's too late.
Case Studies
As disconnected systems created operational challenges, Davenport University partnered with SIG to modernize its Salesforce environment.
Insights
The first SIG Spark Day was a resounding success. From AI to OCM, read the recap of our half-day devoted to professional development and growth.
Insights
Is your environment ready for Salesforce’s new MFA Phishing Resistant requirements? Avoid unnecessary operational disruption before the June 22 deadline.
Case Studies
Background Augusta University partnered with SIG to support and optimize its highly complex Slate environment across multiple institutional functions. Working closely with Amy Smith, AVP of Enrollment Management, SIG provided a broad range of services including Slate implementation and optimization, business process analysis, transfer admissions consulting, Registrar support, Degree Works and Banner consulting, financial aid consulting,...
Case Studies
Manual processes, disconnected workflows, and growing administrative demands can quickly strain institutional resources. In this case study, learn how St. Thomas University worked with SIG to simplify operations, improve reporting and automation, and build a more scalable Ellucian environment designed to better support the institution’s long-term goals and student experience.
Webinars
In this webinar SIG covers all 8 SSB9 baseline configuration tools with real examples you can use now. Stop building what Self-Service Banner 9 already does.
Webinars
SIG's team shares what stood out at Ellucian Live 2026 — from the Ellucian Student announcement to AI, SaaS momentum, and key financial aid changes.
Insights
Most institutions think the hardest part of a Slate project is implementation. It isn’t. The hardest part is deciding what you’re actually willing to change before anything is built. That work starts in discovery, the point where institutions are forced to confront how decisions are made, who owns outcomes, and whether alignment is real...
Case Studies
Felician University tripled its enrollment without tripling its staff. That kind of growth demands systems that actually keep up. SIG helped rebuild degree audits, automate manual processes, and shore up regulatory reporting — giving Felician's small team the specialized Colleague expertise they needed, right when they needed it.
Insights
Financial aid doesn’t have to be fragmented. Learn how to create a more transparent, efficient, and student-centered experience by managing financial aid in Slate.
Webinars
In this webinar, the SIG salesforce team highlights some of the Spring 2026 release/updates within Salesforce
Insights
As Ellucian Live approaches, SIG’s experts weigh in on what trends they’ve been observing among clients in the first quarter of 2026.
Insights
The most popular questions I hear when speaking with clients about Banner SaaS are: “Why would I want to move to SaaS?” and “Where would I even start?”
Insights
Today, Banner is evolving again. There is always the unknown whenever venturing into something different.
Insights
Enterprise CRM has become a popular answer to a familiar problem in higher education: fragmented systems, disconnected teams, and a student experience that feels disjointed despite good intentions. The logic makes sense: If admissions, student success, registrar, financial aid, and advancement could all work from a shared platform, institutions could...
Webinars
When Ivy Tech set out to fix their advising experience, they weren't starting from scratch — they were untangling years of disconnected systems, unclear ownership, and staff stretched across platforms that never talked to each other.
Insights
Discover how to optimize your data reporting with materialized views in Slate. Streamline complex queries and make informed decisions effortlessly. Transform your reporting challenges into success with our expert guidance!
Case Studies
Harding University revamped its advancement operations by adopting Slate Advancement, transitioning from a legacy system. Key challenges included data integration and staff readiness. Solutions involved designing core workflows, enhancing reporting, and facilitating staff training.
Insights
Many institutions struggle to fully leverage Slate's potential. Through diagnostics, training, and expert support, teams can streamline processes, improve efficiency, and turn their database into a strategic advantage.
Insights
Agentforce has changed dramatically. What was once an emerging capability is now a much more mature, enterprise-ready platform, especially for complex environments like higher education.
Insights
Slate AI isn’t just building queries—it’s helping teams see patterns, prioritize action, and make smarter decisions using the data they already have.
Insights
Your automations are aging. Discover how to smoothly transition to Flow Builder, avoid hidden risks, and take control before deadlines force your next move.
Case Studies
Ivy Tech partnered with SIG to unify student success systems in Salesforce—streamlining advising, boosting collaboration, and creating a scalable, self-sustaining model for institutional efficiency and engagement.
Webinars
Blackthorn is a Salesforce-native solution that simplifies event management and payment processing. It allows teams to create, manage, and track events, registrations, and transactions — all within Salesforce — providing a seamless, connected experience for users and constituents.
Webinars
Ellucian's strategic shift towards integrating more functionality within the Experience platform. This session will focus on key implementation questions and topics, providing an opportunity to discuss best practices and gain valuable insights.
Webinars
Proxy Management simplifies FERPA compliance by empowering students to securely control access to their educational records. It reduces manual burdens, automates information sharing, and enhances efficient communication with authorized individuals, ultimately improving support for students and their networks.
Insights
New reporting rules are here...are you ready? Explore FWS earnings reporting in Colleague and learn how to avoid pitfalls while staying compliant this cycle.
Insights
Pell awards shift more than you think. Navigate the right freeze date strategy in Colleague to protect compliance and support accurate student aid outcomes.
Webinars
Learn how to mass load AP invoices in Ellucian Banner with ease. This webinar covers CSV uploads, workflow streamlining, and compliance essentials for accounts payable teams.
Webinars
Discover how Dallas College eliminated complex, paper-heavy processes with no-code tools. Watch this webinar to see how they streamlined data workflows and empowered teams to innovate faster.
Webinars
Get CPOS right from day one: what to prepare, who to involve, and how to test and communicate so aid eligibility stays accurate and student success doesn’t slip.
Case Studies
Discover how Broward College is replacing a 30-year legacy ERP with Banner SaaS—tackling data conversion, modernization, and cultural change in one of higher ed’s most ambitious transitions.
Webinars
Explore how colleges and universities are using Ellucian Experience to streamline access to campus systems, personalize student engagement, and improve digital services with a modern, configurable user interface.
Webinars
Explore how institutions are modernizing student services through Salesforce. This webinar shares strategies for improving student engagement, streamlining support, and driving success with intelligent, scalable OneStop solutions.
Insights
AI success starts with focus. Unlock the right Agentforce use case to reduce workload, improve student support, and turn existing data into meaningful, measurable impact.
Case Studies
Sewanee: The University of the South traded spreadsheets and email chains for a centralized Slate Student Success setup, scheduling over 4,000 advising appointments and giving students one home for forms.
Case Studies
Legacy systems. Limited bandwidth. Big decisions. Discover how AACC partnered with SIG to navigate a complex ERP transition—building confidence, simplifying customizations, and laying the groundwork for a successful SaaS future.
Case Studies
Auburn's campus tours felt warm and personal, but its visit website and admissions materials didn't. See how SIG built portals and print pieces that finally matched the real Auburn experience.
Case Studies
Seattle University consolidated scattered student success systems into one Slate CRM. SIG led stakeholder alignment, built key integrations, and shaped a governance model — cutting complexity while keeping (and improving) every feature staff relied on.
Case Studies
When vendors said it couldn’t be done, SIG delivered. See how Roosevelt University integrated student data in under 90 days—on time, with zero downtime, and full financial aid compliance.
Case Studies
See how Sam Houston State University revolutionized student engagement with Salesforce Education Cloud. Explore their journey to streamlined services, stronger communication, and a student-first digital experience.
Insights
Rule-based bots handle tasks. Agentforce unleashes AI agents that act autonomously, adapt to complex scenarios, and deliver smarter, faster, data-driven outcomes across Salesforce.
Webinars
Discover how to protect your organization from modern cyber threats. This webinar reveals key strategies—from social engineering defense to advanced MFA and Azure AD controls—to strengthen your security posture and outsmart attackers
Insights
Agentforce transforms student support. Empower your university with AI Agents that provide personalized, 24/7 guidance, and enhance engagement across the entire student journey.
Webinars
Struggling with Pell freeze dates across multiple modules? See how Ellucian Colleague streamlines compliance, automates recalculations, and better supports students in this practical SIG session.
Webinars
Discover how institutions use Salesforce to build efficient OneStop solutions that enhance student support, streamline services, and improve outcomes through automation, integration, and data-driven strategies.
Case Studies
Discover how strategic process redesign and true partnership set the stage for SaaS success. See how this institution built a smarter foundation for digital transformation and long-term growth.
Webinars
Discover how colleges are streamlining digital access with Ellucian Experience. Get real-world tips from SIG experts on launching a modern, role-based portal—without heavy integrations. Watch the webinar for practical implementation insights.
Webinars
Want to customize Degree Works by user type? Learn how to add and localize header text in version 5.1.3 using DashboardMessages.properties—plus tips on font styling and user-class-specific messaging.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
The SIG staff shares there general impressions and key messages/takeaways from eLive 2025
Insights
SIGConnect 365 champions greener learning. Unlock online webinars that cut travel, reduce paper waste, and connect a global community while minimizing your environmental footprint.
Webinars
Welcome to another session of SIGConnect 365! In this installment, we're diving into "Clarifying the Clearinghouse Reports in Banner"—also commonly known as the EDI Reports. Presented by Angie Cummings, a seasoned Ellucian Banner consultant with decades of experience
Webinars
Join SIG and Ellucian for a webinar aimed at preparing you for your next SaaS project, whether you have already started, are considering it, or are unsure where to begin. We will reflect on some of the projects our teams have collaborated on over the past year and help you get ready for Ellucian Live by sharing our expectations for the conference and beyond. Featuring Ellucian and Florida Polytechnic University.
Webinars
In this session, Uncovering the Mysteries of SFRNSLC Setup, Angie Cummings will guide you through the key parameters of the SFRNSLC process in Banner and how they impact National Student Clearinghouse baselineNSC) reporting. Whether you're new to NSC submissions or looking to fine-tune your setup, this webinar will help you better understand how to produce accurate, error-free reports.
Webinars
In this session, Budget Development and Position Control, Suzanne Olofson and James Klaiber walk through the key processes that connect Banner Finance and HR, from building your fiscal year budget to managing labor costs through position control. Whether you're fine-tuning your current cycle or exploring new tools like Salary Planner, this webinar helps you better understand how to create a smooth, integrated budgeting process.
Webinars
In this session, Degree Works: What’s New in 5.1.3 and 5.1.4, April Martin highlights key enhancements, upgrade paths, and helpful new features like header text, scribe templates, and improvements to sharing logic. Whether you're planning your next upgrade or curious about the latest tools, this webinar will help you stay informed on what's new with Degree Works. Highlights of versions 5.1.3 (released March 2024) and 5.1.4 (released September 2024).
Webinars
In this session, AgentForce: Selecting Use Cases for Your Institution, Michael Gibson and Heather Collins explore how Salesforce’s AI-powered AgentForce can help institutions enhance student support through personalized, proactive, and efficient service. From course registration to financial aid and campus events, learn how AgentForce can streamline processes and create meaningful connections with your students.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
This insightful presentation reveals how cybersecurity experts emulate attackers to breach university networks, elevate permissions, and uncover vulnerabilities. From social engineering and physical intrusion to password attacks and advanced protocols, learn how institutions can strengthen their defenses against modern threats.
Case Studies
UT Permian Basin turned Slate into a central data hub, giving students one SSO portal for financial aid, advising, and course details, with no more hunting.
Case Studies
Institutional Profile Saint Leo University, located in Florida, is a private, Catholic university founded in 1889. It offers over 60 academic programs, emphasizing liberal arts and values-based education. Renowned for online learning, small class sizes, and military-friendly support, Saint Leo fosters academic excellence, community engagement, and a commitment to integrity...
Webinars
Dive into the intricacies of penetration testing and defensive strategies. This session explores how to maximize the value of penetration tests, strengthen your organization's security posture, and implement best practices for detecting and thwarting cyber threats. Whether you’re a seasoned professional or new to the field, this comprehensive guide offers valuable insights into building a robust cybersecurity framework.
Webinars
This webinar with SIG features Sam Houston State University, who will share their vision for Education Cloud to enhance student success. Learn how they will implement the platform to manage student relationships, engagement, retention, and personalized support
Insights
Protecting Salesforce data requires more than native tools. Explore how third-party backup solutions offer automation, faster restoration, and comprehensive coverage for both data and metadata.
Webinars
The FTC Safeguards Rule is changing the landscape of cybersecurity compliance for higher education institutions. With updated requirements focusing on data encryption, risk assessments, and secure development practices, colleges and universities must prepare for rigorous audits and potential liabilities. This presentation offers a comprehensive guide to navigating these changes and...
Webinars
Kyle Bork from SIG is joined by cybersecurity consultant Tom O’Neill to explore multi-factor authentication (MFA) best practices, implementation strategies, and considerations unique to higher education institutions. Learn how MFA strengthens security, mitigates credential compromise, and protects sensitive data, along with insights into user education, phased rollouts, and future-proofing your institution’s authentication approach.
Webinars
Kyle Bork from SIG is joined by JR Johnson, Director of SIG Cyber, to explore what makes penetration testing unique within higher education environments. This session covers key differences in higher ed networks, common challenges institutions face, and how penetration testing can support compliance, risk reduction, and overall security maturity. You'll also hear real-world examples of testing in action and insights on how to strengthen your institution’s security posture.
Webinars
Welcome to this SIGConnect 365 Cybersecurity session: Cloud Security in Higher Education. In this webinar, Brian Kirk from SIG Cyber is joined by Patrick Frontiera from AWS, along with Gabriel Tocci from SIG and Josh Badal from AWS, to discuss the unique security and compliance considerations when moving workloads to...
Case Studies
Institutional Profile Calvin University is known for its commitment to academic excellence, faith-based education, and preparing students to be thoughtful and engaged citizens in a complex world. The institution is currently navigating the transition from college to university status, seeking to redefine its identity and expand its influence on a...
Case Studies
Seattle University's outreach had lost its edge, blending in instead of standing out. SIG uncovered the university's authentic voice through student research and built targeted campaigns that re-engaged prospective students.
Case Studies
When Lasell became a university in 2019, its story needed to catch up. We talked to students and staff, then built a brand narrative that attracted right-fit students, boosting enrollment.
Case Studies
Institutional Profile North Carolina State University (NC State), founded in 1887, is a preeminent land-grant institution and powerhouse of research and innovation located in Raleigh, North Carolina. Serving approximately 36,000 students across over 300 undergraduate and graduate programs in 12 colleges, NC State is recognized as a top-tier research university...
Case Studies
Institutional Profile Fairfield University is a private Jesuit university located in Fairfield, Connecticut. Founded in 1942, it has grown into a distinguished institution known for its strong academic programs, commitment to social justice, and vibrant campus community. Challenge Located in the hypercompetitive northeast market, Fairfield University needed not only to...
Webinars
In this panel, we hear directly from higher education leaders who are actively navigating their transition to SaaS or have already made the move. Moderated by Ellen Mayes from Ellucian, this dynamic conversation features Dr. Minita Ramirez (Laredo College), Bill Guerrero (University of Bridgeport), and Dr. Lisa Kraus (Anne Arundel Community College). Together, they share real-world insights, lessons learned, and practical strategies around planning, funding, and executing a successful SaaS transition.
Webinars
In this session, we take a closer look at how institutions can approach modernizing their ERP systems with Ellucian's outcome-driven, capability-led strategy. Moderated by Adam Travis from SIG and presented by Mike Weiss, Director of SaaS Innovation at Ellucian, this webinar explores what it takes to plan, execute, and optimize a successful SaaS transformation for Banner and Colleague institutions.
Webinars
In this session, we explore the current SaaS landscape for Banner and Colleague institutions. Moderated by Adam Travis from SIG and presented by Ellen Mayes, Director of Strategic Programs and Solutions Marketing at Ellucian, and Rebecca Diaz, Vice President of Product for the Ellucian SaaS Platform, this webinar provides a comprehensive overview of why SaaS is at the center of ERP conversations—and why it’s becoming increasingly important for institutions to prepare for what's ahead.
Insights
Determining integration cost starts with clear documentation. Learn what questions to ask and how SIG can help.
Case Studies
Leadership at Wheaton College recognized a need to transform and streamline the College’s business and administrative processes to meet the College’s strategic and operational goals and deliver a better student experience. Over time, Wheaton’s ERP system and business processes had become less efficient and misaligned with the institutional needs and priorities.
Case Studies
Arizona State University celebrating 10 years of working with Salesforce and 10 years at Global Launch.
Case Studies
In recognizing the need to provide students with similar experiences across campuses, the SU System consolidated its multiple Banner ERP Systems into a single, shared application resulting in a more efficient, consistent, and feature-rich student information system.
Case Studies
Institutional Profile University of Northwestern – Saint Paul (UNWSP) is a private Christian university in Roseville, Minnesota. Founded in 1902, the University serves traditional undergraduate students, adult students, graduate students, dual enrollment high school students through its post-secondary education option (PSEO), and a baccalaureate nursing program. Challenge UNWSP wanted to...
Case Studies
One key element of Fordham University’s digital transformation strategy was the alignment and leveraging of real-time data (smartphones, connected devices, mobile commerce) with modern technologies (cloud, AI, etc.). These associated projects were to provide Fordham the agility to make data driven decisions to improve efficiencies and enhance services for students, faculty, and staff.
Case Studies
Inspired by the guided pathways initiative for community colleges, students were not always able to get the classes they needed to meet their goals. To effectively manage course offerings, Sierra College expanded classes to improve student pathways and support ongoing educational efforts.
Case Studies
Seattle University was tasked with the design and build out of Slate for Student Success to bolster internal processes for current students while streamlining the general experience. Previously on multiple systems, the institution sought counsel on how to consolidate their technology stack into a simplified system while maintaining (and exceeding) feature parity. Already leveraging Technolutions Slate for recruitment and admissions processes.
Case Studies
Institutional Profile Seton Hall University is a private, Catholic university in South Orange, New Jersey. Founded in 1856 by Bishop James Roosevelt Bayley and named after his aunt, Saint Elizabeth Ann Seton, Seton Hall is the oldest diocesan university in the United States. It has eight colleges and offers undergraduate...
Case Studies
Michigan State University (MSU) School of Social Work provides support for Kinship Caregivers through Experience Cloud.
Case Studies
SIG helps the University of Hawaii implement Salesforce and Pardot and institution sees record enrollment numbers.
Case Studies
In the spring of 2020, Roosevelt University acquired Robert Morris University to better serve student demand for modern educational programs. The goal was to combine business operations in less than four months by creating a new Banner environment.
Case Studies
Faced with the challenge of tightening public funding coupled with an influx of students, SBCCD recognized a modern financial platform was critical to their mission. SBCCD wanted to ensure the district was well-positioned to serve the needs of its entire campus community with the goal of declaring fiscal independence from the county.
Case Studies
Assess the utilization of the Banner system modules including student, financial aid, student accounts, human resources/ payroll and finance. The project was to develop a shared understanding of the current state, identify gaps, and evaluate challenges and opportunities.
Case Studies
Ottawa University (OU) was struggling to manage the financial clearance information for incoming students in three separate systems and manually using excel spreadsheets to manage their status. Migrating them from from TargetX to Salesforce, resulted in recording breaking enrollment.
Case Studies
The President’s of the Claremont Colleges consortium issued an RFP soliciting assistance to assess the consortial student information needs and the evolving and changing ERP market for student information systems. SIG was selected to perform those services.
Case Studies
In order to reach enrollment goals and improve student engagement, UTA wanted to acquire a Customer Relationship Management system (CRM) to improve enrollment and student success. The system also needed to collect analytical data about enrollment operations to inform recruitment campaigns.
Case Studies
Initially, this service was to revitalize their incumbent CRM as part of the Enrollment Improvement Initiative (EII) of which SIG served as a permanent member for the duration of the project. This was a cross-functional group of strategic decision-makers and day-to-day managers empowered with making changes to improve enrollment and...
Case Studies
The San Mateo Community College District (SMCCD) desired to implement new business processes and related technology to make it easier for students to apply, succeed, and complete college. The ability to engage with prospective and current students, and having the right data and insights was crucial.
Case Studies
During the economic downturn that affected the entire nation, Piedmont Technical College (PTC) had to redefine how to maintain its level of quality services during a time of declining revenue. The answer was to adopt lean principals to improve student intake retention and hiring advancements.
Case Studies
SIG was hired to assist Portland State University (PSU) to improve their data-driven decision making business intelligence to remain competitive and financially sound in an environment of increasing costs, and decreasing funding.
Case Studies
The University College Dublin (UCD) is the largest University in Ireland with six colleges and thirty-seven schools offering a range of programs. The student population has more than 33,000 students including 8,000 international students based in Dublin and almost 5,000 students in overseas facilities. Approximately 31% of the student body is engaged in postgraduate study and research.
Case Studies
SIG reviewed the University’s Banner Student, Financial Aid, Student Accounts Receivable, and associated processes. The project goal was to assist with fast-tracking business processes requirements that would provide the foundation for a comprehensive implementation strategy in support of the University’s Student Lifecycle Programme.
Case Studies
Like many higher education institutions, Monterey Peninsula College had multiple cybersecurity concerns. They needed to prioritize their resources to resolve the most pressing cybersecurity threats. To do so, they engaged SIG Cyber.
Case Studies
Eastern New Mexico University-Roswell (ENMU-Roswell) needed a more effective way to report student issues while at the same time meeting advisor needs.
Case Studies
With much of Bucknell’s critical infrastructure running in Amazon Web Services (AWS), adding their ERP to the platform was an easy decision. Bucknell selected SIG’s cloud migration services to lead the implementation and provide on-going managed support of the cloud hosted environment.
Case Studies
Institutional Profile University of Northwestern – Saint Paul is a private Christian university in Roseville, Minnesota. Founded in 1902, the university serves traditional undergraduate students, adult students, graduate students, and dual enrollment high school students through its post-secondary education option (PSEO). A post baccalaureate nursing program is also offered. The...
Case Studies
After using several systems to track a variety of student populations, UNWSP needed a more efficient way to gather and sort data for these groups. SIG developed a streamlined process for inquiry, enrollment, and staff cross training.
Insights
Curious about Salesforce Education Cloud? Discover how this all-in-one platform transforms education management. Compare options and learn how it can streamline your institution’s processes.
Webinars
In this session, Tom O’Neill, Senior Consultant at SIG, provides a high-level overview of Ellucian’s Ethos User Provisioning (EUP) solution, designed to streamline and modernize identity management processes for institutions using Banner or Colleague.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
Today's webinar highlights the intersection of cybersecurity and higher education, with a focus on workforce development through student engagement. We're thrilled to feature a fireside chat with John Hoyt, Chief Information Security Officer at Clemson University, as he shares how Clemson successfully integrated students into their Security Operations Center (SOC).
Webinars
Learn how to report Federal Work Study earnings to COD using Ellucian Colleague—what changed, how to prepare, step-by-step processing, and hard-won lessons from this first reporting cycle.
Webinars
This webinar explores the crucial factors to consider when defining your content build scope for an Ellucian Experience implementation. Whether you’re transitioning from an existing portal, dashboard, or mobile setup, or integrating functionalities from Banner 9 SSB or Colleague WebAdvisor, this session is designed for you.
Insights
Explore how Marketing Cloud and Slate can work together to streamline communications, personalize student journeys, and improve engagement, while uncovering practical strategies for your institution.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Insights
Federal financial aid data rules are shifting. Learn how these changes can impact your systems, integrations, and student privacy before acting on old assumptions.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Insights
Discover how the University of Hawai’i partnered with SIG to leverage Salesforce’s personalized marketing tools to boost enrollment and set the stage for lasting success.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Insights
Ellucian is retiring key products. Learn which offerings are sunsetting, available alternatives, and essential migration considerations to plan a smooth transition for your institution.
Insights
To enhance the learning experience, streamline administrative processes, and foster collaboration, higher education institutions have embraced technology advancements. However, with the growing reliance on technology comes an increased risk of cyber threats making higher education institutions prime targets. Cybersecurity has become a paramount concern for higher education institutions, as they...
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Insights
Automate incomplete grade updates and save time. Learn how Banner’s Incomplete Grade Process ensures deadlines are met, grades are accurate, and faculty workflows stay smooth.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
Higher education institutions face escalating challenges from sophisticated cyber threats like ransomware and email fraud. In this comprehensive session, cybersecurity expert Brian Kirk explores the evolving threat landscape, practical tools for vulnerability management, and key frameworks like NIST, ISO, and PCI to fortify your institution’s cybersecurity program. Gain actionable strategies...
Insights
Start the new aid year confidently. Explore key Banner setup considerations, job automation, and process checks to streamline workflows and stay ahead of changes.
Insights
The Salesforce Summer ‘23 release is now available. In it you will find lots of new features, as well as new enhancements related to Lightning Experience, Salesforce Flow, Lightning Web Component, Apex, Experience Cloud, Einstein Automate, Customer Data Platform, Field Service, Marketing Cloud Account Engagement (aka Pardot), Quip, CRM Analytics,...
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Insights
Salesforce is retiring Workflows and Process Builder. Learn how migrating to Flows can modernize automation, streamline processes, and keep your organization ahead of the transition.
Insights
Kickoff the new aid year with confidence. Discover critical Banner setup tips, hidden pitfalls, and smart strategies to streamline your processes before chaos creeps in.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Insights
The 2023 Salesforce Education Summit held April 10-12, 2023 in Dallas, Texas was a welcome return to in-person conferences for the Higher Education community. We were pleased to be a sponsor of the event, including co-presenting with Dr. Pamela Luckett, the Chief Digital Officer of Dallas College. Attended by more...
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Insights
Unlock the power of PaaS. Discover how managed cloud services simplify operations, boost scalability, enhance security, and let you focus on innovation over management.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Insights
Curious how to move your infrastructure to the cloud? Explore IaaS, PaaS, and SaaS models to optimize scalability, reduce overhead, and shape your cloud strategy.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Insights
Salesforce’s Enhanced Domains deliver secure, branded, and stable URLs. Learn how to enable them now to avoid login, SSO, or external access issues.
Insights
Confused students, unclear costs, and federal scrutiny; financial aid offer letters are under fire. Discover GAO best practices and how your institution can simplify, clarify, and comply today.
Insights
The clock is ticking for Title IV institutions as new Safeguards Rule requirements demand action. Learn key cybersecurity steps to stay compliant before the deadline.
Insights
Unlock Salesforce’s Person Accounts. Perfect for modeling individuals, they merge Account and Contact data seamlessly. Discover why your institution might need this 1:1 approach.
Insights
Imagine a single, secure hub where students, staff, alumni, and parents connect effortlessly. Learn how a CRM portal can streamline engagement and transform your institution.
Insights
Unlock the full power of Salesforce. Discover whether native tools meet your needs or if specialized email marketing and automation apps can supercharge results.
Insights
Are multiple Salesforce orgs slowing you down? Learn when consolidation makes sense, the hidden challenges of separation, and how to streamline your CRM strategy.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Insights
Mastering Banner 9 navigation is key to a seamless experience. Explore how to streamline access and create intuitive self-service paths for students and staff.
Insights
Strengthen your Salesforce security by implementing Multi-Factor Authentication. Learn approved methods, avoid last-minute panic, and protect your data before the deadline.
Insights
A critical EEI vulnerability, CVE-2022-29464, allows unrestricted file uploads and potential remote code execution. Act now to mitigate risks and secure your WSO2/Ellucian systems.
Insights
True system integration value comes from Salesforce expertise, deep process understanding, and adaptable integration skills. Here's why it matters.
Insights
Maximize your Salesforce screen. Switching from Comfy to Compact reveals up to 40% more data per page, reduces scrolling, and boosts productivity instantly.
Insights
Streamline your university’s complex application ecosystem: Dell Boomi’s drag-and-drop iPaaS makes building, deploying, and managing integrations fast, visually appealing, and effortlessly scalable.
Insights
Discover how moving to the cloud can advance your institution’s sustainability goals.
Insights
Explore how modernizing campus IT through cloud computing boosts efficiency and builds a sustainable infrastructure—and take a vital step toward a greener future.
Insights
Discover how campus IT can become a powerful green influencer. Cut energy use and lead sustainability initiatives that make a measurable impact across your institution.
Insights
Prepare for your Scope Call by gathering key details, clarifying objectives, and uncovering requirements to get accurate cost, timeline, and strategic recommendations.
Insights
Unlock seamless accounting and CRM synergy. Explore key questions before integrating QuickBooks with Salesforce to ensure the right approach, ROI, and smooth data flow.
Insights
Discover the key distinction between Salesforce Sales Cloud and Service Cloud. Empower your teams, maximize ROI, and choose the right tool for your institution.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Webinars
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Insights
Streamline your year-end budget roll in Banner. Use SIG’s practical checklist to keep HR and Finance processes fluid, accurate, and ready for continuous, real-time adjustments.
Insights
Ensure accurate month-end closes. SIG’s essential Banner AR reconciliation checklist streamlines your process, catches errors early, and maintains clean, audit-ready financial records.
Insights
The University of Northwestern – St Paul went live August 1 in a single Slate CRM instance, after a six month implementation for their dual enrollment, undergraduate, and graduate students.
Insights
Unlock the mysteries of Banner Ethos. Explore common questions, practical tips, and expert guidance to confidently implement, test, and expand Ethos integrations at your institution.
Insights
Discover 21 essential keys to creating a comprehensive Banner security policy, including practical steps, expert guidance, and strategies to safeguard your data while empowering your team.
Insights
Uncover the five critical questions guiding a robust Banner security policy. Know who accesses what, when, and how, keeping your institution’s data safe and compliant.
Insights
Streamline secure access with SIG’s SAML 2.0 Single Sign-On support. Enable users to move between applications while keeping identities authenticated and your institution’s data safe.
Every day is a chance to dismantle the status quo.
I almost look at SIG as our safety net. We have Ellucian implementing the software, we have our Broward team, but then we have SIG. If we’re going to stumble or fall, SIG is going to be there to help pick us up—because they’re in it with us for the long haul.
Liz Perrone, Implementation Director, Broward College