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SIG provides user-friendly insights including blogs, case studies, and on-demand webinars to improve services, enhance skills, and streamline processes on and off campus.


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A Little More Time for Ellucian Banner SSB8

Ellucian this morning updated their FAQ (KB000500383 – Banner Self-Service 8 (SSB8x) to 9 (SSB9x)) stating, Banner Self-Service 8 core modules and localizations will be… Read More »

Ellucian Release December 2022

This is related to spring-security-web. We are moving to spring-security-web-5.6.9.jar CVE-2022-31692 – spring-security-web-5.6.2.jar Fix – spring-security-web-5.6.2.jar upgraded to spring-security-web-5.6.9.jar This is being addressed in December 1st 2022 releases Read More »

CVE-2022-29464 EEI Vulnerability

Were you affected by the recent CVI-2022-29464 EEI breach? Impact Unrestricted arbitrary file upload, potentially resulting in remote code to execution. Affected WSO2 Products WSO2… Read More »


Salesforce Education Cloud: FAQs

Salesforce Education Cloud, is the latest evolution of purpose-built education applications for the Salesforce Platform. We know many of you may have questions. Depending on your particular scenario,… Read More »

Documenting Integration Requirements

Top 20 Questions For Thoughtful Integration Documentation More and more, our clients want to integrate Salesforce CRM or their Conga Contracts applications (their “Solution”) to a… Read More »

Enhanced Domains – Salesforce Enhancement

Salesforce will enforce Enhanced Domains in all orgs beginning Winter ‘24.  Enhanced Domains include your company-specific My Domain name that is included in your URL for all of your Salesforce and Experience Cloud sites along with Visualforce pages and content files.  This document outlines what Enhanced Domains are, the steps to enable it, and the potential impacts to your org. Read More »

Success Stories

Creating a seamless and transparent student experience with Slate and AWS Data Lake

UNWSP wanted to enhance student engagement by creating a seamless and transparent experience, from recruiting all the way through graduation. They knew this was a… Read More »

Automating Data Updates to Provide Accurate Enrollment Picture of Admissions Funnel for Seton Hall

Seton Hall relied on SIG’s thorough understanding of how to get data and documents out of UNICAS using the Liaison API’s and into Slate for… Read More »

Ottawa University Migrates to Salesforce

Ottawa University (OU) was struggling to manage the financial clearance information for incoming students in three separate systems and manually using excel spreadsheets to manage… Read More »


Salesforce Newsletter

Important updates on support offerings, consulting services, and upcoming events. Read More »

Cybersecurity Newsletter

Christmas came a bit early this year for those needing a little extra time for compliance with the new Federal Trade Commission (FTC) Safeguards Rule provisions that will be required for all Title IV institutions. The FTC announced an implementation deadline extension of six months with the new target date for compliance being June 9, 2023. Read More »

Announcement: Acquisition of akaCRM

We are pleased to announce that effective October 1st, SIG completed the acquisition of akaCRM! This acquisition creates a powerful combination and bolsters SIG’s CRM capabilities to serve higher education, K-12 and non-profit entities. Read More »


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