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Expertise is meant to be shared.

We want to ensure that colleges and universities—and the students, faculty, staff, and alumni they serve—continue to flourish. That’s why we’re constantly thinking, writing, and presenting about the challenges facing higher education—and how we’re meeting them head-on.

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Enterprise CRM Doesn’t Create Alignment. It Exposes Misalignment

Insights

Enterprise CRM Doesn’t Create Alignment. It Exposes Misalignment

Enterprise CRM has become a popular answer to a familiar problem in higher education: fragmented systems, disconnected teams, and a student experience that feels disjointed despite good intentions. The logic makes sense: If admissions, student success, registrar, financial aid, and advancement could all work from a shared platform, institutions could...

Ellucian Experience Q&A

Webinars

Ellucian Experience Q&A

Explore how colleges and universities are using Ellucian Experience to streamline access to campus systems, personalize student engagement, and improve digital services with a modern, configurable user interface.

SaaS Innovation – Getting Ready for What’s Next

Webinars

SaaS Innovation – Getting Ready for What’s Next

Join SIG and Ellucian for a webinar aimed at preparing you for your next SaaS project, whether you have already started, are considering it, or are unsure where to begin. We will reflect on some of the projects our teams have collaborated on over the past year and help you get ready for Ellucian Live by sharing our expectations for the conference and beyond. Featuring Ellucian and Florida Polytechnic University.

Uncovering the Mysteries of the SFRNSLC Setup in Banner

Webinars

Uncovering the Mysteries of the SFRNSLC Setup in Banner

In this session, Uncovering the Mysteries of SFRNSLC Setup, Angie Cummings will guide you through the key parameters of the SFRNSLC process in Banner and how they impact National Student Clearinghouse baselineNSC) reporting. Whether you're new to NSC submissions or looking to fine-tune your setup, this webinar will help you better understand how to produce accurate, error-free reports.

Budget Development with Position Control (Banner)

Webinars

Budget Development with Position Control (Banner)

In this session, Budget Development and Position Control, Suzanne Olofson and James Klaiber walk through the key processes that connect Banner Finance and HR, from building your fiscal year budget to managing labor costs through position control. Whether you're fine-tuning your current cycle or exploring new tools like Salary Planner, this webinar helps you better understand how to create a smooth, integrated budgeting process.

How I Hacked into a University

Webinars

How I Hacked into a University

This insightful presentation reveals how cybersecurity experts emulate attackers to breach university networks, elevate permissions, and uncover vulnerabilities. From social engineering and physical intrusion to password attacks and advanced protocols, learn how institutions can strengthen their defenses against modern threats.

CISO Spotlight – Acing your Penetration Test

Webinars

CISO Spotlight – Acing your Penetration Test

Dive into the intricacies of penetration testing and defensive strategies. This session explores how to maximize the value of penetration tests, strengthen your organization's security posture, and implement best practices for detecting and thwarting cyber threats. Whether you’re a seasoned professional or new to the field, this comprehensive guide offers valuable insights into building a robust cybersecurity framework.

Streamline Student Success

Webinars

Streamline Student Success

This webinar with SIG features Sam Houston State University, who will share their vision for Education Cloud to enhance student success. Learn how they will implement the platform to manage student relationships, engagement, retention, and personalized support

MFA Strategies for Higher Education

Webinars

MFA Strategies for Higher Education

Kyle Bork from SIG is joined by cybersecurity consultant Tom O’Neill to explore multi-factor authentication (MFA) best practices, implementation strategies, and considerations unique to higher education institutions. Learn how MFA strengthens security, mitigates credential compromise, and protects sensitive data, along with insights into user education, phased rollouts, and future-proofing your institution’s authentication approach.

Penetration Testing for Higher Education

Webinars

Penetration Testing for Higher Education

Kyle Bork from SIG is joined by JR Johnson, Director of SIG Cyber, to explore what makes penetration testing unique within higher education environments. This session covers key differences in higher ed networks, common challenges institutions face, and how penetration testing can support compliance, risk reduction, and overall security maturity. You'll also hear real-world examples of testing in action and insights on how to strengthen your institution’s security posture.

Redefining Calvin’s Brand in the Transition from College to University Calvin University

Case Studies

Redefining Calvin’s Brand in the Transition from College to University

Institutional Profile Calvin University is known for its commitment to academic excellence, faith-based education, and preparing students to be thoughtful and engaged citizens in a complex world. The institution is currently navigating the transition from college to university status, seeking to redefine its identity and expand its influence on a...

From Insight to Action: How Seattle University Transformed Its Prospective Student Outreach

Case Studies

From Insight to Action: How Seattle University Transformed Its Prospective Student Outreach

Institutional Profile Seattle University is known for its innovative approach to education, blending rigorous academics with hands-on experiences and a commitment to forming leaders for a just and humane world. The university’s urban setting provides students with unique opportunities for internships, community engagement, and cultural experiences. Seattle U prides itself...

Articulating Excellence: How RHB Helped Lasell University Refine Its Story and Boost Enrollment Lasell University

Case Studies

Articulating Excellence: How RHB Helped Lasell University Refine Its Story and Boost Enrollment

Institutional Profile Lasell University, located in Newton, Massachusetts, is a private institution that transitioned from Lasell College to university status in 2019. With a rich history of innovative education, Lasell is known for its commitment to connecting classroom learning with practical, hands-on experience. The university offers a range of undergraduate...

Elevating UCOMM: NC State’s Strategic Communications Overhaul North Caroline State University

Case Studies

Elevating UCOMM: NC State’s Strategic Communications Overhaul

Institutional Profile North Carolina State University (NC State), founded in 1887, is a preeminent land-grant institution and powerhouse of research and innovation located in Raleigh, North Carolina. Serving approximately 36,000 students across over 300 undergraduate and graduate programs in 12 colleges, NC State is recognized as a top-tier research university...

Strategic Growth in a Competitive Market: Fairfield University’s Enrollment Success Story Fairfield University

Case Studies

Strategic Growth in a Competitive Market: Fairfield University’s Enrollment Success Story

Institutional Profile Fairfield University is a private Jesuit university located in Fairfield, Connecticut. Founded in 1942, it has grown into a distinguished institution known for its strong academic programs, commitment to social justice, and vibrant campus community. Challenge Located in the hypercompetitive northeast market, Fairfield University needed not only to...

The Journey to SaaS – A Panel Discussion

Webinars

The Journey to SaaS – A Panel Discussion

In this panel, we hear directly from higher education leaders who are actively navigating their transition to SaaS or have already made the move. Moderated by Ellen Mayes from Ellucian, this dynamic conversation features Dr. Minita Ramirez (Laredo College), Bill Guerrero (University of Bridgeport), and Dr. Lisa Kraus (Anne Arundel Community College). Together, they share real-world insights, lessons learned, and practical strategies around planning, funding, and executing a successful SaaS transition.

Modernize Your ERP

Webinars

Modernize Your ERP

In this session, we take a closer look at how institutions can approach modernizing their ERP systems with Ellucian's outcome-driven, capability-led strategy. Moderated by Adam Travis from SIG and presented by Mike Weiss, Director of SaaS Innovation at Ellucian, this webinar explores what it takes to plan, execute, and optimize a successful SaaS transformation for Banner and Colleague institutions.

Considering SaaS and Why Move

Webinars

Considering SaaS and Why Move

In this session, we explore the current SaaS landscape for Banner and Colleague institutions. Moderated by Adam Travis from SIG and presented by Ellen Mayes, Director of Strategic Programs and Solutions Marketing at Ellucian, and Rebecca Diaz, Vice President of Product for the Ellucian SaaS Platform, this webinar provides a comprehensive overview of why SaaS is at the center of ERP conversations—and why it’s becoming increasingly important for institutions to prepare for what's ahead.

ERP Optimization Boosts Efficiency and Student Experience at Wheaton Wheaton College

Case Studies

ERP Optimization Boosts Efficiency and Student Experience at Wheaton

Leadership at Wheaton College recognized a need to transform and streamline the College’s business and administrative processes to meet the College’s strategic and operational goals and deliver a better student experience. Over time, Wheaton’s ERP system and business processes had become less efficient and misaligned with the institutional needs and priorities.

Unifying the Student Journey: UNWSP’s Data-Driven Transformation University of Northwestern - Saint Paul

Case Studies

Unifying the Student Journey: UNWSP’s Data-Driven Transformation

Institutional Profile University of Northwestern – Saint Paul (UNWSP) is a private Christian university in Roseville, Minnesota. Founded in 1902, the University serves traditional undergraduate students, adult students, graduate students, dual enrollment high school students through its post-secondary education option (PSEO), and a baccalaureate nursing program. Challenge UNWSP wanted to...

From Fragmentation to Integration: Fordham’s Comprehensive Digital Transformation Fordham University

Case Studies

From Fragmentation to Integration: Fordham’s Comprehensive Digital Transformation

One key element of Fordham University’s digital transformation strategy was the alignment and leveraging of real-time data (smartphones, connected devices, mobile commerce) with modern technologies (cloud, AI, etc.). These associated projects were to provide Fordham the agility to make data driven decisions to improve efficiencies and enhance services for students, faculty, and staff.

Student Success Implementation Leads to Better Internal Process Seattle University

Case Studies

Student Success Implementation Leads to Better Internal Process

Seattle University was tasked with the design and build out of Slate for Student Success to bolster internal processes for current students while streamlining the general experience. Previously on multiple systems, the institution sought counsel on how to consolidate their technology stack into a simplified system while maintaining (and exceeding) feature parity. Already leveraging Technolutions Slate for recruitment and admissions processes.

Pioneering Financial Independence: SBCCD’s Transformative Journey with Oracle ERP Cloud San Bernardino Community College District

Case Studies

Pioneering Financial Independence: SBCCD’s Transformative Journey with Oracle ERP Cloud

Faced with the challenge of tightening public funding coupled with an influx of students, SBCCD recognized a modern financial platform was critical to their mission. SBCCD wanted to ensure the district was well-positioned to serve the needs of its entire campus community with the goal of declaring fiscal independence from the county.

First Irish Institution to Upgrade to Banner 9 The University of College Dublin (UCD)

Case Studies

First Irish Institution to Upgrade to Banner 9

The University College Dublin (UCD) is the largest University in Ireland with six colleges and thirty-seven schools offering a range of programs. The student population has more than 33,000 students including 8,000 international students based in Dublin and almost 5,000 students in overseas facilities. Approximately 31% of the student body is engaged in postgraduate study and research.

Breaking Down Silos: UNWSP’s Comprehensive Admissions Data Solution University of Northwestern - Saint Paul

Case Studies

Breaking Down Silos: UNWSP’s Comprehensive Admissions Data Solution

Institutional Profile University of Northwestern – Saint Paul is a private Christian university in Roseville, Minnesota. Founded in 1902, the university serves traditional undergraduate students, adult students, graduate students, and dual enrollment high school students through its post-secondary education option (PSEO). A post baccalaureate nursing program is also offered. The...

Student Run SOC at Clemson University

Webinars

Student Run SOC at Clemson University

Today's webinar highlights the intersection of cybersecurity and higher education, with a focus on workforce development through student engagement. We're thrilled to feature a fireside chat with John Hoyt, Chief Information Security Officer at Clemson University, as he shares how Clemson successfully integrated students into their Security Operations Center (SOC).

Top 5 Cybersecurity Concerns For Higher Education

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Top 5 Cybersecurity Concerns For Higher Education

To enhance the learning experience, streamline administrative processes, and foster collaboration, higher education institutions have embraced technology advancements. However, with the growing reliance on technology comes an increased risk of cyber threats making higher education institutions prime targets. Cybersecurity has become a paramount concern for higher education institutions, as they...

How Robust is Your Cybersecurity Program (and how do you measure it?)

Webinars

How Robust is Your Cybersecurity Program (and how do you measure it?)

Higher education institutions face escalating challenges from sophisticated cyber threats like ransomware and email fraud. In this comprehensive session, cybersecurity expert Brian Kirk explores the evolving threat landscape, practical tools for vulnerability management, and key frameworks like NIST, ISO, and PCI to fortify your institution’s cybersecurity program. Gain actionable strategies...

Musings from Education Summit 2023 Salesforce Education Summit blog

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Musings from Education Summit 2023

The 2023 Salesforce Education Summit held April 10-12, 2023 in Dallas, Texas was a welcome return to in-person conferences for the Higher Education community. We were pleased to be a sponsor of the event, including co-presenting with Dr. Pamela Luckett, the Chief Digital Officer of Dallas College. Attended by more...

Navigating Banner 9

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Navigating Banner 9

Mastering Banner 9 navigation is key to a seamless experience. Explore how to streamline access and create intuitive self-service paths for students and staff.

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I almost look at SIG as our safety net. We have Ellucian implementing the software, we have our Broward team, but then we have SIG. If we’re going to stumble or fall, SIG is going to be there to help pick us up—because they’re in it with us for the long haul.

Liz Perrone, Implementation Director, Broward College