Davenport University Creates a Salesforce Foundation That Can Grow with the Institution
As disconnected systems created operational challenges, Davenport University partnered with SIG to modernize its Salesforce environment.
Case Studies
We measure the success of our partnerships not by accolades earned, but outcomes achieved.
Many of our client partnerships span multiple years and projects. Our long-term relationships—coupled with the integrative nature of our solutions—ensures that every successive project we undertake together enables us to spend more time refining, innovating, and custom-fitting—and less time trying to get up to speed.
The result? Results.
Augusta University
In The Weeds of a Complicated Instance: SIG Helps Augusta Optimize in Slate
Background Augusta University partnered with SIG to support and optimize its highly complex Slate environment across multiple institutional functions. Working closely with Amy Smith, AVP of Enrollment Management, SIG provided a broad range of services including Slate implementation and optimization, business process analysis, transfer admissions consulting, Registrar support, Degree Works and Banner consulting, financial aid consulting,...
St. Thomas University
Creating Clarity Through Connected Systems: St. Thomas University
Manual processes, disconnected workflows, and growing administrative demands can quickly strain institutional resources. In this case study, learn how St. Thomas University worked with SIG to simplify operations, improve reporting and automation, and build a more scalable Ellucian environment designed to better support the institution’s long-term goals and student experience.
Felician University
Strengthening Student Systems and Operational Efficiency: Felician University
Felician University tripled its enrollment without tripling its staff. That kind of growth demands systems that actually keep up. SIG helped rebuild degree audits, automate manual processes, and shore up regulatory reporting — giving Felician's small team the specialized Colleague expertise they needed, right when they needed it.
Harding University
Transforming Advancement Operations with Slate
Harding University revamped its advancement operations by adopting Slate Advancement, transitioning from a legacy system. Key challenges included data integration and staff readiness. Solutions involved designing core workflows, enhancing reporting, and facilitating staff training.
Ivy Tech Community College
Transforming Student Success with Salesforce Integration
Ivy Tech partnered with SIG to unify student success systems in Salesforce—streamlining advising, boosting collaboration, and creating a scalable, self-sustaining model for institutional efficiency and engagement.
Broward College
Modernizing ERP Systems with Strategic Guidance from SIG on Banner SaaS
Discover how Broward College is replacing a 30-year legacy ERP with Banner SaaS—tackling data conversion, modernization, and cultural change in one of higher ed’s most ambitious transitions.
Anne Arundel Community College (AACC)
Modernizing with Confidence: How AACC is Navigating ERP Transition with SIG’s Expert Support
Legacy systems. Limited bandwidth. Big decisions. Discover how AACC partnered with SIG to navigate a complex ERP transition—building confidence, simplifying customizations, and laying the groundwork for a successful SaaS future.
Roosevelt University
When Time, Compliance, and Student Impact Collide—Roosevelt Chose the Right Partner
When vendors said it couldn’t be done, SIG delivered. See how Roosevelt University integrated student data in under 90 days—on time, with zero downtime, and full financial aid compliance.
Sam Houston State University
Transforming Student Engagement with Salesforce Education Cloud
See how Sam Houston State University revolutionized student engagement with Salesforce Education Cloud. Explore their journey to streamlined services, stronger communication, and a student-first digital experience.
Florida Polytechnic University
Florida Polytechnic University: Laying the Foundation for SaaS Success with Strategic Business Process Redesign and True Partnership
Discover how strategic process redesign and true partnership set the stage for SaaS success. See how this institution built a smarter foundation for digital transformation and long-term growth.
Saint Leo University
Transforming the Student Registration Experience
Institutional Profile Saint Leo University, located in Florida, is a private, Catholic university founded in 1889. It offers over 60 academic programs, emphasizing liberal arts and values-based education. Renowned for online learning, small class sizes, and military-friendly support, Saint Leo fosters academic excellence, community engagement, and a commitment to integrity...
Calvin University
Redefining Calvin’s Brand in the Transition from College to University
Institutional Profile Calvin University is known for its commitment to academic excellence, faith-based education, and preparing students to be thoughtful and engaged citizens in a complex world. The institution is currently navigating the transition from college to university status, seeking to redefine its identity and expand its influence on a...
Seattle University
From Insight to Action: How Seattle University Transformed Its Prospective Student Outreach
Institutional Profile Seattle University is known for its innovative approach to education, blending rigorous academics with hands-on experiences and a commitment to forming leaders for a just and humane world. The university’s urban setting provides students with unique opportunities for internships, community engagement, and cultural experiences. Seattle U prides itself...
Lasell University
Articulating Excellence: How We Helped Lasell University Refine Its Story and Boost Enrollment
Institutional Profile Lasell University, located in Newton, Massachusetts, is a private institution that transitioned from Lasell College to university status in 2019. With a rich history of innovative education, Lasell is known for its commitment to connecting classroom learning with practical, hands-on experience. The university offers a range of undergraduate...
NC State University
Elevating UCOMM: NC State’s Strategic Communications Overhaul
Institutional Profile North Carolina State University (NC State), founded in 1887, is a preeminent land-grant institution and powerhouse of research and innovation located in Raleigh, North Carolina. Serving approximately 36,000 students across over 300 undergraduate and graduate programs in 12 colleges, NC State is recognized as a top-tier research university...
Fairfield University
Strategic Growth in a Competitive Market: Fairfield University’s Enrollment Success Story
Institutional Profile Fairfield University is a private Jesuit university located in Fairfield, Connecticut. Founded in 1942, it has grown into a distinguished institution known for its strong academic programs, commitment to social justice, and vibrant campus community. Challenge Located in the hypercompetitive northeast market, Fairfield University needed not only to...
Wheaton College
ERP Optimization Boosts Efficiency and Student Experience at Wheaton
Leadership at Wheaton College recognized a need to transform and streamline the College’s business and administrative processes to meet the College’s strategic and operational goals and deliver a better student experience. Over time, Wheaton’s ERP system and business processes had become less efficient and misaligned with the institutional needs and priorities.
Arizona State University (ASU) Global Launch
Celebrating 10 Years of Salesforce at Global Launch
Arizona State University celebrating 10 years of working with Salesforce and 10 years at Global Launch.
Southern University and A&M College System
Uniting Campuses, Empowering Students: SU System’s Banner United Revolution
In recognizing the need to provide students with similar experiences across campuses, the SU System consolidated its multiple Banner ERP Systems into a single, shared application resulting in a more efficient, consistent, and feature-rich student information system.
University of Northwestern-Saint Paul (UNWSP)
Unifying the Student Journey: UNWSP’s Data-Driven Transformation
Institutional Profile University of Northwestern – Saint Paul (UNWSP) is a private Christian university in Roseville, Minnesota. Founded in 1902, the University serves traditional undergraduate students, adult students, graduate students, dual enrollment high school students through its post-secondary education option (PSEO), and a baccalaureate nursing program. Challenge UNWSP wanted to...
Fordham University
From Fragmentation to Integration: Fordham’s Comprehensive Digital Transformation
One key element of Fordham University’s digital transformation strategy was the alignment and leveraging of real-time data (smartphones, connected devices, mobile commerce) with modern technologies (cloud, AI, etc.). These associated projects were to provide Fordham the agility to make data driven decisions to improve efficiencies and enhance services for students, faculty, and staff.
Sierra College
Optimizing Pathways: Sierra College’s Data-Driven Scheduling Revolution
Inspired by the guided pathways initiative for community colleges, students were not always able to get the classes they needed to meet their goals. To effectively manage course offerings, Sierra College expanded classes to improve student pathways and support ongoing educational efforts.
Seattle University
Student Success Implementation Leads to Better Internal Process
Seattle University was tasked with the design and build out of Slate for Student Success to bolster internal processes for current students while streamlining the general experience. Previously on multiple systems, the institution sought counsel on how to consolidate their technology stack into a simplified system while maintaining (and exceeding) feature parity. Already leveraging Technolutions Slate for recruitment and admissions processes.
Seton Hall University
Bridging the Data Gap: How Seton Hall Revolutionized Its Admissions Process
Institutional Profile Seton Hall University is a private, Catholic university in South Orange, New Jersey. Founded in 1856 by Bishop James Roosevelt Bayley and named after his aunt, Saint Elizabeth Ann Seton, Seton Hall is the oldest diocesan university in the United States. It has eight colleges and offers undergraduate...
Michigan State University (MSU)
Empowering MSU’s Kinship Care Resource Center: Streamlining Family Support with Salesforce Solutions
Michigan State University (MSU) School of Social Work provides support for Kinship Caregivers through Experience Cloud.
University of Hawaii
Salesforce Implementation Supports Record Enrollment
SIG helps the University of Hawaii implement Salesforce and Pardot and institution sees record enrollment numbers.
Roosevelt University
Better Together: How Two Institutions Joined for the Greater Good
In the spring of 2020, Roosevelt University acquired Robert Morris University to better serve student demand for modern educational programs. The goal was to combine business operations in less than four months by creating a new Banner environment.
San Bernardino Community College District
Pioneering Financial Independence: SBCCD’s Transformative Journey with Oracle ERP Cloud
Faced with the challenge of tightening public funding coupled with an influx of students, SBCCD recognized a modern financial platform was critical to their mission. SBCCD wanted to ensure the district was well-positioned to serve the needs of its entire campus community with the goal of declaring fiscal independence from the county.
University of Memphis
Redefining Efficiency: UofM’s Banner Assessment and Improvement Initiative
Assess the utilization of the Banner system modules including student, financial aid, student accounts, human resources/ payroll and finance. The project was to develop a shared understanding of the current state, identify gaps, and evaluate challenges and opportunities.
Ottawa University
From Fragmentation to Record Enrollment: Ottawa University’s Salesforce Success Story
Ottawa University (OU) was struggling to manage the financial clearance information for incoming students in three separate systems and manually using excel spreadsheets to manage their status. Migrating them from from TargetX to Salesforce, resulted in recording breaking enrollment.
Claremont College Consortium
From Shared Challenges to Shared Success: Claremont Colleges’ ERP Evolution
The President’s of the Claremont Colleges consortium issued an RFP soliciting assistance to assess the consortial student information needs and the evolving and changing ERP market for student information systems. SIG was selected to perform those services.
University of Texas, Arlington (UTA)
Data-Driven Decisions: How UTA Transformed Its Enrollment Pipeline with Advanced CRM
In order to reach enrollment goals and improve student engagement, UTA wanted to acquire a Customer Relationship Management system (CRM) to improve enrollment and student success. The system also needed to collect analytical data about enrollment operations to inform recruitment campaigns.
University of La Verne
Maximizing Engagement: La Verne’s Strategic Shift to Slate CRM
Initially, this service was to revitalize their incumbent CRM as part of the Enrollment Improvement Initiative (EII) of which SIG served as a permanent member for the duration of the project. This was a cross-functional group of strategic decision-makers and day-to-day managers empowered with making changes to improve enrollment and...
San Mateo Community College District
From Inquiry to Graduation: SMCCD’s Comprehensive CRM Transformation
The San Mateo Community College District (SMCCD) desired to implement new business processes and related technology to make it easier for students to apply, succeed, and complete college. The ability to engage with prospective and current students, and having the right data and insights was crucial.
Piedmont Technical College
Transforming Challenges into Opportunities: Piedmont Technical College’s Lean Journey
During the economic downturn that affected the entire nation, Piedmont Technical College (PTC) had to redefine how to maintain its level of quality services during a time of declining revenue. The answer was to adopt lean principals to improve student intake retention and hiring advancements.
Portland State University
Breaking Down Silos: PSU’s Path to Unified Business Intelligence
SIG was hired to assist Portland State University (PSU) to improve their data-driven decision making business intelligence to remain competitive and financially sound in an environment of increasing costs, and decreasing funding.
University College Dublin
First Irish Institution to Upgrade to Banner 9
The University College Dublin (UCD) is the largest University in Ireland with six colleges and thirty-seven schools offering a range of programs. The student population has more than 33,000 students including 8,000 international students based in Dublin and almost 5,000 students in overseas facilities. Approximately 31% of the student body is engaged in postgraduate study and research.
University of Leeds
Optimizing Banner: Leeds University’s Student Success Journey
SIG reviewed the University’s Banner Student, Financial Aid, Student Accounts Receivable, and associated processes. The project goal was to assist with fast-tracking business processes requirements that would provide the foundation for a comprehensive implementation strategy in support of the University’s Student Lifecycle Programme.
Monterey Peninsula College (MPC)
Fortifying the Future: Monterey Peninsula College’s Strategic Cybersecurity Transformation
Like many higher education institutions, Monterey Peninsula College had multiple cybersecurity concerns. They needed to prioritize their resources to resolve the most pressing cybersecurity threats. To do so, they engaged SIG Cyber.
Eastern New Mexico University - Roswell (ENMU-R)
From Feedback to Action: ENMU-Roswell’s Custom Early Alert Success Story
Eastern New Mexico University-Roswell (ENMU-Roswell) needed a more effective way to report student issues while at the same time meeting advisor needs.
Bucknell University
Journey to the Cloud Leads to University Success
With much of Bucknell’s critical infrastructure running in Amazon Web Services (AWS), adding their ERP to the platform was an easy decision. Bucknell selected SIG’s cloud migration services to lead the implementation and provide on-going managed support of the cloud hosted environment.
University of Northwestern - Saint Paul (UNWSP)
Breaking Down Silos: UNWSP’s Comprehensive Admissions Data Solution
Institutional Profile University of Northwestern – Saint Paul is a private Christian university in Roseville, Minnesota. Founded in 1902, the university serves traditional undergraduate students, adult students, graduate students, and dual enrollment high school students through its post-secondary education option (PSEO). A post baccalaureate nursing program is also offered. The...
University of Northwestern - Saint Paul
Simplified Enrollment: UNWSP’s Journey to Streamlined Admissions
After using several systems to track a variety of student populations, UNWSP needed a more efficient way to gather and sort data for these groups. SIG developed a streamlined process for inquiry, enrollment, and staff cross training.
Every day is a chance to dismantle the status quo.
I almost look at SIG as our safety net. We have Ellucian implementing the software, we have our Broward team, but then we have SIG. If we’re going to stumble or fall, SIG is going to be there to help pick us up—because they’re in it with us for the long haul.
Liz Perrone, Implementation Director, Broward College