Arizona State University (ASU) Global Launch

Celebrating 10 Years of Salesforce at Global Launch

institutional profile

Arizona State University is a public research university in the Phoenix metropolitan area. Founded in 1885 as Territorial Normal School by the 13th Arizona Territorial Legislature, the university is one of the largest public universities by enrollment in the United States.


Global Launch offers a wide range of in-person and online English language courses, immersive programs, and high-quality teacher training. By working with businesses, corporations, and government agencies, Global Launch aims to offer exceptional access to higher education and skills development for learners of all levels. Whether you’re interested in part-time or full-time English language study, teacher certification, or customized programming, Global Launch is well-equipped to meet your needs.


HIGHLIGHTS

ASU Global Launch tackled a large number of challenges utilizing the Salesforce CRM platform over the past decade. Highlights include:


Digitizing all student recordsCreating the online application process
Creating the My GL online student portalDigitizing event check-in
Integrating Peoplesoft for class schedulingDigitizing grade submissions
Creating NSR and CSR processesAutomating email marketing processes
Streamlining lead generationIntegrating payment portals
Digitizing contracts, fees, and invoicesCreating Knowledge Articles
Batch SEVIS registrationCreating a certificate process
FedEx label creationWithdrawal processes
Recording HR recordsCalendar integration for Scheduling
Employee ChatterReporting, Dashboards, and Forecasting

TECHNOLOGIES UTILIZED


  • Salesforce
  • Conga Composer
  • FormAssembly
  • ScheduleOnce
  • Marketing Cloud
  • OwnBackup
  • Pardot
  • SMS Magic
  • TaskRay

To learn how SIG can improve your results, contact us to discuss your needs.


Have Questions?
We look forward to hearing from you.