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Broward College

Modernizing ERP Systems with Strategic Guidance from SIG on Banner SaaS

institutional profile

Broward College is a nationally recognized public institution based in South Florida, serving over 60,000 students annually. Known for its commitment to access, innovation, and workforce alignment, the college offers a wide range of academic and career programs that support student success across a diverse population.

Challenge

Broward College previously operated on a custom-developed ERP system implemented in the early 2000s as part of a statewide consortium of Florida colleges. While the platform served the institution for decades, it became increasingly difficult to maintain, modernize, and integrate into today’s digital landscape.

Leadership recognized that transitioning to Ellucian Banner SaaS was essential—but moving from such a deeply embedded legacy system required significant planning, support, and cultural change.

  • Manual workflows and outdated “green screen” interfaces
  • Flat file data transfers instead of modern APIs
  • Heavy customization accumulated over decades
  • A massive data conversion effort involving 88 million academic records
  • Staff hesitancy and cultural resistance to system change
  • Over 75 third-party integrations requiring redesign and modernization
  • Risk of burnout across the 100-person project team as the pace accelerated

Solution

Broward engaged SIG as a strategic partner to guide every aspect of the Banner SaaS transition—providing end-to-end support across six key areas:

Project & Change Management

  • Dedicated project manager overseeing planning, coordination, and timeline management
  • Maintained the Ellucian SmartSheets plan as the gatekeeper for SIG’s involvement

Business Process Redesign

  • Conducted in-depth discovery to identify manual processes
  • Helped “Bannerize” workflows for automation and alignment with modern system functionality
  • Focused on gradual improvements, cross-functional ownership, and student-centered design

Functional Consulting

  • Supported workstreams in registration, admissions, advising, student accounts, and financial aid
  • Provided design guidance to help teams adopt Banner-native capabilities
  • Delivered embedded support for data conversion and validation of 88 million records dating back to the 1960s

Reporting Support

  • Provided expert implementation guidance for Ellucian Insights
  • Offered “pairing” support to upskill internal report writers

Post-Implementation Safety Net

  • Committed to ongoing support beyond go-live
  • Acts as a safety net to ensure long-term system and team success

Results & Impact

Key Outcomes (In Progress)

  • Developed a roadmap to replace a 30-year homegrown system
  • Prioritized 75+ integration rebuilds for cloud alignment
  • Designed and validated a data conversion strategy for 88M+ academic records
  • Improved team energy by rebalancing work across 100-person staff
  • Created student-centered, streamlined workflows aligned with Banner
  • Strengthened staff readiness through phased configuration and training

Future Outlook

Broward’s ultimate vision is a seamless, student-first digital experience supported by trained staff and modern tools.

  • Migrating from outdated interfaces to a web-based, intuitive platform
  • Empowering advisors and staff to support students effectively
  • Staggered go-live begins Fall 2025, with full launch planned for Fall 2026
  • Preparing for a comprehensive training phase in the year ahead

“I almost look at SIG as our safety net. We have Ellucian implementing the software, we have our Broward team, but then we have SIG. If we’re going to stumble or fall, SIG is going to be there to help pick us up—because they’re in it with us for the long haul.”

-Liz Perrone, Implementation Director, Broward College
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