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Business Process

Combine technology with reimagined processes to achieve significant operational improvements.

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Technology alone cannot solve process issues, but when combined with reimagined processes, it can yield significant gains. By bringing stakeholders together in a workshop format, teams can identify obstacles and uncover opportunities for improvement.

business process solutions

Business Process Redesign

Know that all aspects of your projects will be handled methodically and successfully with our experienced Project Management consultants.

Back to Basics (B2B)

Designed to help schools get the most out of their IT investment by returning to baseline goals. B2B provides an actionable plan that reduces/eliminates the need for modifications by leveraging existing features/functions/extensibility tools as designed, adjusting organizational processes, and utilizing efficiency tools such as workflow and imaging.

What is B2B ?

B2B provides an actionable plan that reduces/eliminates the need for modifications by leveraging existing features/functions/extensibility tools as designed, adjusting organizational processes, and utilizing efficiency tools such as workflow and imaging.
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Business Process Success Stories

SIG Case study Sierra College Library Truckee Campus

SIERRA COLLEGE

Optimizing Pathways: Sierra College’s Data-Driven Scheduling Revolution

Inspired by the guided pathways initiative for community colleges, students were not always able to get the classes they needed to meet...

SIG-Wheaton_College Case study Back to Basics

Wheaton College

ERP Optimization Boosts Efficiency and Student Experience at Wheaton

Leadership at Wheaton College recognized a need to transform and streamline the College’s business and administrative processes to meet the College’s strategic...

SIG case study Oracle Finance Implementation

University of Memphis

Redefining Efficiency: UofM’s Banner Assessment and Improvement Initiative

Assess the utilization of the Banner system modules including student, financial aid, student accounts, human resources/ payroll and finance. The project was...

The Claremont Colleges

Claremont College Consortium

From Shared Challenges to Shared Success: Claremont Colleges’ ERP Evolution

The President’s of the Claremont Colleges consortium issued an RFP soliciting assistance to assess the consortial student information needs and the evolving...

SIG case study Oracle Finance Implementation

Piedmont Technical College

Transforming Challenges into Opportunities: Piedmont Technical College’s Lean Journey

During the economic downturn that affected the entire nation, Piedmont Technical College (PTC) had to redefine how to maintain its level of...

SIG case study lifecycle program

University of Leeds

Optimizing Banner: Leeds University’s Student Success Journey

SIG reviewed the University’s Banner Student, Financial Aid, Student Accounts Receivable, and associated processes. The project goal was to assist with fast-tracking...

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Ottawa University

“An excellent partner. They were so knowledgeable, prompt, and professional. I think they went above and beyond on our behalf many times. They really took the time to understand our needs and desires, when we were off base or limited in understanding, they explained why an alternative way of achieving our goal would be better…I felt like I didn’t really have to “drive the bus” hard like I had in a previous integration at another institution, I was regularly informed and consulted, but they made the project happen.”

–Alan Reger – Finance Advisor Manager, Ottawa University

Auburn University

“Thanks to our partnership with RHB, Auburn University has engaging portals that showcase the Auburn experience. RHB’s research methodologies, Circles of Influence, and a Coherence Inventory, provided invaluable insights, ensuring the portals are not just functional but also address procedural challenges. They guide students through confusing processes while threading in messaging of what it means to be part of The Auburn Family. Both our visit and applicant experience portals not only captivate prospective students but also make the journey both informative and inspiring. Our portals are high-touch and highly personalized, ensuring every interaction invites students to become part of the Auburn Family.”

–Dr. Joffery Gaymon – Vice President for Enrollment at Auburn University

Calvin University logo

“I was impressed by RHB’s expertise in marketing team structure and cultural assessment. This led me to advocate for an investment from our leadership in a process that could guide the optimal resourcing of MarCom to support our transition and growth into a university structure. The thorough and professional process by RHB produced insightful recommendations that were well-received by our president’s cabinet. As a result, our Marcom division is now embracing a new identity as strategic partners, moving beyond traditional service providers.”

–Tim Ellens, Director of Marketing and Brand Steward, Calvin University

Wheaton College logo

“The SIG Back-to-Basics project streamlined how we package financial aid, leveraging the built-in capabilities of the system, and providing more timely and improved student services. We received considerable value for our dollar invested.”

— Wendy Woodward -Chief Information Officer at Wheaton College

Bucknell Seal

“SIG staff are competent, flexible, and willing to learn and adjust as needed to ensure client success. They are a true partner with Bucknell University in every sense of the word. I wish every vendor and vendor relationship were as productive and easy as our relationship with SIG.”

–Kevin Willey – Executive Director/Enterprise Technologies at Bucknell University

University of Northwestern

“Not only did they help us with the implementation, but they also helped us streamline some of our processes by leveraging their experience with other institutions. We are thankful for our relationship with SIG and will continue to utilize them for ongoing support and projects. We already have our next project with them scheduled to launch this summer.”

–Andy Gammons – Director of Traditional Admissions at University of Northwestern

Eastern New Mexico University-Roswell

“We came to SIG with a problem and they delivered a solution, in a major way! We needed the ability to utilize the information being provided in the Faculty Feedback section to generate solutions for students. SIG was able to create a custom page that allows our Academic Advisors to see the information in real-time, contact students and leave comments. SIG stuck with us through each phase of project: conceptualization, building and revising the page, testing and finally implementation. Our SIG consultant, Kyle Jackson, was top-notch! We are excited to continue our working partnership with SIG and Kyle for future projects.”

–Christopher Meeks – Registrar, Eastern New Mexico – Rosewell

Fordham University

“SIG is seasoned and extremely professional and has provided seamless continuity. They have been instrumental in our ability to provide the same quality of service to our students and faculty.”

–Charles-Henri Sanson, Interim Executive Director Software Services and Information Architecture, Fordham University


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