Celebrating 10 Years of Salesforce at Global Launch

Institutional Profile

Arizona State University is a public research university in the Phoenix metropolitan area. Founded in 1885 as Territorial Normal School by the 13th Arizona Territorial Legislature, the university is one of the largest public universities by enrollment in the United States.

Global Launch offers a wide range of in-person and online English language courses, immersive programs, and high-quality teacher training. By working with businesses, corporations, and government agencies, Global Launch aims to offer exceptional access to higher education and skills development for learners of all levels. Whether you’re interested in part-time or full-time English language study, teacher certification, or customized programming, Global Launch is well-equipped to meet your needs.

Challenge

• Digitizing all student records
• Creating the My GL online student portal
• Integrating Peoplesoft for class scheduling
• Creating NSR and CSR processes
• Streamlining lead generation
• Digitizing contracts, fees, and invoices
• Batch SEVIS registration
• FedEx label creation
• Recording HR records
• Employee Chatter creation
• Creating the online application process
• Digitizing event check-in
• Digitizing grade submissions
• Automating email marketing processes
• Integrating payment portals
• Creating Knowledge Articles
• Creating a certificate process
• Developing withdrawal processes
• Calendar integration for scheduling
• Reporting, dashboards, and forecasting

Highlights

ASU Global Launch tackled a large number of challenges utilizing the Salesforce CRM platform over the past decade. Highlights include:

TECHNOLOGIES UTILIZED

• Salesforce
• Conga Composer
• FormAssembly
• ScheduleOnce
• Marketing Cloud
• OwnBackup
• Pardot
• SMS Magic
• TaskRay

To learn how SIG can improve your results, contact us to discuss your needs.