SolutionsEnterprise Applications
Managed Services & Support
Your enterprise systems, expertly managed — across every platform.
Running a modern higher education technology environment means managing a complex ecosystem of platforms and a growing constellation of integrated tools that tie them all together. When internal teams are stretched thin, critical work slows down and risk goes up.
SIG has been supporting higher education institutions since 1988. More than 1,000 institutions have trusted us to manage their Ellucian, Salesforce, and Slate environments because we've been in your shoes. Our consultants are former registrars, financial aid and IT directors, and DBAs who now do this work full time.
We offer two flexible support models to keep your enterprise applications running at peak performance, whether you need a comprehensive managed partnership or targeted expertise to fill specific gaps on your team.
Two Engagement Models
Managed Services for Ellucian, Salesforce, and Slate
Managed services provides a comprehensive, ongoing partnership for institutions that want to outsource the day-to-day management of their enterprise applications to a team that knows them inside and out. From 24/7 Helpdesk support to flexible engagement models to augment your team, we ensure your institution is operating at the highest level.
Learn more about our platform-specific managed services for:
Virtual Support
Targeted, flexible expertise for institutions that have an internal team but need to fill specific gaps — whether that’s a vacant DBA position, a CRM administrator on leave, seasonal surge support, a specialized skill set, or a safety net when your primary staff is unavailable.
SIG offers virtual support for Ellucian, Salesforce, and Slate.
Why Higher Ed Institutions Hire SIG for Managed Services & Support
Managed services providers are easy to find. What’s hard to find is one that covers the full range of higher education platforms with the same depth and seniority.
SIG consultants average 15+ years of higher education experience. In other words, they aren’t generalists learning your environment on the job — they’ve spent their entire careers on campuses inside these systems.
As an Ellucian Premier Service Partner and 2025 Service Partner of the Year, a Salesforce EXPERT partner since 2009, and a premier Slate consultancy, we bring the expertise, commitment, and institutional fluency that your campus depends on — all from a single partner.
Need expert support - without the hiring headache?
Every day is a chance to dismantle the status quo.
I almost look at SIG as our safety net. We have Ellucian implementing the software, we have our Broward team, but then we have SIG. If we’re going to stumble or fall, SIG is going to be there to help pick us up—because they’re in it with us for the long haul.
Liz Perrone, Implementation Director, Broward College