Strategically align your institutional operations.
Salesforce is a powerful tool. But tech without strategy and expertise is just untapped possibility, particularly when it comes to institutional operations.
Many institutions are running enrollment on one platform, marketing on another, and HR somewhere else entirely. It doesn't have to be that way.
We've been a Salesforce partner since 2009, and have successfully completed over 3,400 engagements with colleges and universities. We bring deep higher ed operations experience and platform expertise that most Salesforce partners can't match.
How SIG + Salesforce Support Your Institution's Operations:
SIG’s Salesforce experts offer a number of services that can help you strategically align your institutional operations:
Technology Roadmaps for Higher Education
SIG's technology roadmap engagements start with a structured current-state assessment — where you are, how your Salesforce org is configured, and where gaps exist between your platform and your institutional goals. From there, we build a phased implementation plan that aligns Education Cloud or Experience Cloud adoption to your priorities.
Salesforce Technical Debt Analysis & System Optimization
SIG can identify your redundant and superfluous tech investments, streamline operations in Salesforce, and reduce your tech debt. Our org health check maps every layer of technical debt in your environment, identifies what's costing you in licensing and performance, and lays out a prioritized remediation plan.
Salesforce Marketing Cloud Strategy
Build and run multi-channel campaigns that connect with your intended audiences — from yield campaigns for admitted students to alumni engagement programs to donor communications across the full relationship cycle.
SIG’s dual expertise in Salesforce and institutional marketing will help you create a marketing strategy that harnesses the full power of your CRM to tell your story coherently to all of your diverse constituencies.
Salesforce & Ellucian ERP Integration
As Ellucian’s largest integration partner, SIG are experts in data integration between Salesforce and Ellucian Solutions. Using MuleSoft and Salesforce's native API framework, we link enrollment data, financial records, student account information, and HR data across systems, eliminating the manual exports and reconciliation work that bogs down your teams.
Why Higher Ed Institutions Choose SIG for Salesforce
A Salesforce partner since 2009, SIG has completed over 3,400 Salesforce engagements with a wide range of higher education institutions.
In addition to deep technical knowledge (our team has 150+ Salesforce Certifications), our entire Salesforce team has experience working on college and university campuses. What’s more, our Strategic Advisory team offers deep expertise in organizational assessments, strategic planning, change management, and institutional marketing strategy that bolsters our offerings in Institutional Operations.
But the credential that matters most is one few Salesforce firms can claim: we're Ellucian's largest integration partner. If your institution runs Banner or Colleague alongside Salesforce, you need a team that understands both platforms.
Ready to get your institutional operations in order?
Every day is a chance to dismantle the status quo.
They has been instrumental in assisting our team with aligning our cybersecurity program with best practices. The services they have been able to provide such as framework/firewall assessments, penetration testing, and vCISO support have assisted our existing team members in improving our cybersecurity posture and meeting regulatory requirements.
Monterey Peninsula College
We are extremely happy with the depth and breadth of the test Triaxiom performed, their attention to detail, and the great write-up of vulnerabilities that were discovered. They found vulnerabilities that were overlooked by other companies we used in the past. In today’s challenging and evolving security environment, getting a clean bill of health is great, but being able to keep up with best practices and quickly remediate vulnerabilities is absolutely critical. I’m very happy that we have an even more secure system and that we signed a three year commitment with Triaxiom Security.
