Salesforce Student Success
Make it easier for your students to thrive.
You want to ensure that students have all the resources necessary to grow personally, academically, socially, and professionally during the time they spend on your campus. Start them off on the right foot by streamlining your student success efforts in Salesforce.
Salesforce Education Cloud gives your institution a single, coordinated view of each learner, and the experts at SIG help you put it to work. We've completed 3,400+ Salesforce engagements for colleges and universities over the course of our history, the majority of which have directly impacted student success.
Salesforce Student Success Hub Implementation & Configuration
SIG's Salesforce practice works across the full learner lifecycle, from first inquiry through alumni engagement. We connect your student success work to enrollment, advancement, and institutional operations so you have everything you need in one platform.
Through implementing Salesforce Student Success Hub, the experts at SIG can help you get students easy access to the resources vital for their success on campus:
Holistic Advising & Appointment Management
SIG configures Salesforce Education Cloud to surface academic history, financial aid status, engagement patterns, and prior notes in a single advising record. The result: every appointment starts with context instead of catch-up.
We build and fine tune appointment scheduling, caseload management, and success plans to match how your team works best.
Early Alert Systems & Student Risk Identification
Improved retention rates start with catching struggling students earlier in their educational journey. SIG implements early alert systems in Salesforce Education Cloud that automate risk identification using attendance, grade changes, engagement patterns, and financial triggers. We configure alert thresholds, staff notification workflows, and intervention tracking so your team can act earlier on more sound data.
One-Stop Services in Salesforce
Students shouldn’t have to toggle between multiple interfaces to get the information they need. With Salesforce, they don’t have to.
One-stop services in Salesforce Education Cloud consolidates inquiries from financial aid, registrar, bursar, and housing into a single queue.
See how SIG's implementation of Salesforce Education Cloud helped Sam Houston State University reduce messaging duplication by 40% and enhance visibility of student interactions across departments.
Care Plans & Action Plans for At-Risk Students
From data-driven alerts to actionable analytics, Salesforce simplifies care and action plans for students and staff alike. SIG configures Salesforce so at-risk students get structured support: documented interventions, assigned owners, and progress tracking that doesn't fall through the cracks between departments.
Career Readiness & Professional Development Tools
Connect students with internships, professional development resources, and employer networks in the same platform your advisors already use.
Salesforce Education Cloud Integrations for Student Success
SIG designs and builds the integrations that keep your Salesforce environment current by connections Salesforce Education Cloud to your existing technology stack, including:
- Identity management and SSO solutions for smooth authentication across systems
- LMS platforms (Canvas, Blackboard, Moodle) to feed attendance and engagement signals into early alert triggers
- MuleSoft and API-based data flows that move information between Education Cloud and the rest of your environment in real time
- SIS and ERP platforms (Ellucian Banner, Ellucian Colleague, PeopleSoft, and Workday) for enrollment, academic, and financial data
Why Higher Ed Institutions Choose SIG for Student Success
A Salesforce partner since 2009, SIG has completed over 3,400 Salesforce engagements with a wide range of higher education institutions. In short, we know where Student Success Hub implementations go sideways, and how to keep yours on track.
In addition to deep technical knowledge (our team has 150+ Salesforce Certifications), SIG’s strategic approach ensures that your infrastructure and processes are sound so that the solutions we deliver endure long after our time together.
And when your Student Success implementation goes live, our Salesforce Managed Services & Support team can provide ongoing coverage so your platform keeps pace with your evolving institution.
The result: more successful students and happier staff.
Every day is a chance to dismantle the status quo.
I almost look at SIG as our safety net. We have Ellucian implementing the software, we have our Broward team, but then we have SIG. If we’re going to stumble or fall, SIG is going to be there to help pick us up—because they’re in it with us for the long haul.
Liz Perrone, Implementation Director, Broward College