No Code Required – Baseline Customizations in SSB9

By Angie Cummings, Senior Consultant, & Rita Pettine, Senior Consultant

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This session picks up where the SSB Launchpad session left off, this time tackling the configuration gaps baseline tools can’t close on their own. Using real client scenarios across registration, student records, accounts receivable, and faculty self-service, our consultants walk through the three extensibility tools that handle most of what gets mistaken for custom development: the CPC tool, Theme Editor, and Text Manager. You’ll learn how to decide which tool fits a given request, how to find the attributes CPC needs, and where the hard boundaries actually are — including one fix that behaved differently across environments and why that matters before you roll anything out. No developer, no code deployment, no changes to self-service source code. Everything stays upgrade-safe. Bring the list of things that have bothered your registrar for two years and start working through it.

Angie Cummings

Senior Consultant

Rita Pettine

Senior Consultant