Key Account Management shouldn’t have to be difficult.
We created a comprehensive offering with three affordable options to more fully leverage your investments in Salesforce and Prolifiq CRUSH.

40 Hours

$225/hour ($9,000)

Unused Time Expires in 8 Months
Time deducted in ¼-hour increments

  • Assigned Support Advisor
  • Prolifiq CRUSH Support
  • Salesforce Support
  • Account Plan Configuration
  • Sandbox to Production Migration

80 Hours

$210/hour ($16,800)

Unused Time Expires in 12 Months
Time deducted in ¼-hour increments

  • Assigned Support Advisor
  • Prolifiq CRUSH Support
  • Salesforce Support
  • Account Planning Workshop
  • Centro/Sales Cloud for Slack Support
  • Sandbox to Production Migration (Single)

Salesforce + Prolifiq is a powerful combination which includes many features and capabilities. You may find it challenging to have the time and knowledge to do it all. Key Account Management shouldn’t have to be difficult. We created a comprehensive offering with three affordable options to more fully leverage your investments in Salesforce and Prolifiq CRUSH. You get the benefit of Salesforce and Prolifiq CRUSH experts in one easy to manage offering.

Additional Terms

  • Live Support Hours: 8am – 5pm (M-F, excluding holidays); Email Support Logging and Case Logging (24 x 7 x 365)
  • No-show appointments or work sessions cancelled with less than 4 hours notice will deduct the greater of 1 hour or 50% of the cancelled scheduled appointment time from the available support plan balance.
  • ProlifiqPro™ services are governed by our Professional Services Agreement for packaged services.

Want to learn more about Prolifiq CRUSH?
Find it on the AppExchange.

Get it on the AppExchange

What’s Included in ProlifiqPro?

Prolifiq CRUSH InstallInstall of Prolifiq CRUSH or Relationship Map managed package, configuration of Prolifiq settings, configuration of Key Account Plan, Cross-Sell Maps, Amount Types, Data Types and Relationship Types
CRUSH AutomationAutomation of account plan creation, key stakeholders additions to Relationship Map, key account categorization 
Key Account Planning WorkshopWorkshop to create key account management strategy and process including category definitions and action plans (80 hour package only)
Data ServicesHelp to get your data organized including to support key account planning utilizing the built-in import, mass transfer and mass delete wizards, Apex Data Loader,, Jitterbit data loader
Analytics SupportCreation, modification and management of custom views, reports,  dashboards and analytic snapshots
Salesforce CloudsSales Cloud™, Service Cloud™, Pardot™, Experience Cloud™, Education Data Architecture (EDA), Nonprofit Success Pack (NPSP), Financial Services Cloud (FSC)
Conga ServicesComposer®, Grid, CollaborateSM, Sign, Conga Contracts for Salesforce (CSF), Conga Contracts (off-platform), and Orchestrate.
User Interface SupportLightning Experience and Classic
User MaintenanceAdding, modifying, de-activating, password resets, role management, profile management, permission sets, public groups, queues
Security ModelRecord sharing, accessibility settings, password & session settings, delegated administration, backup, multi-factor authentication
ConfigurationCreation or modification of Standard and Custom objects, record types, fields, workflows, process builder processes, approval processes, page layouts, custom links, buttons, actions, report types, apps, tabs, labels, validation rules, assignment rules, auto-response rules
Development SupportTriggers, Visualforce, Flows, Sites, Lighting Components
Template SupportCreation or modification of Lightning or Classic email templates
Mobile SupportSalesforce Mobile App and Salesforce Inbox
AppExchange Package SupportInstallation or removal of AppExchange packages
Digital EngagementEinstein Bots, Chat, Messaging
TrainingSystem Administrator and End-User Training
Slack IntegrationSupport for installation/configuration of Centro or Slack for Sales included with 80 hour package. Centro and Slack licenses sold separately.
OtherOther support services as requested by client and agreed to in writing

Excluded Services

The following items are excluded under ProlifiqPro™, but ARE available under ongoing support, Agile Support™ or project-based agreements. If you have needs that fall under these exclusions, contact us so that we may have a qualified representative provide you a quote.

  • New implementations of Salesforce, Slack, or Conga CLM solutions
  • Consolidations of Salesforce instances (org consolidations)
  • Commerce Cloud, CPQ,®, Salesforce Engagement (fna High Velocity Sales), Revenue Cloud, Salesforce Anywhere (f/n/a Quip), Salesforce Maps
  • AppExchange consulting or packaging
  • 3rd party tools not specifically included or agreed in writing
  • System integration, single-sign-on, and application development
  • Legacy solutions: partner portals, Salesforce-to-Salesforce
  • Projects requiring a project manager or requesting project plans
  • Developer training
  • Advisory Services
  • Services or features not supported by your edition of Salesforce®
  • Features not in general release (pilot or beta features) 
  • Services not included on the What’s Included list
  • After-hours or on-site support 

Ready to Get Started?


Pick a ProlifiqPro™ package based on your needs.


Once you have purchased your ProlifiqPro™ purchase, we will assign a consultant hand selected with your success in mind.


You and your consultant identify your priorities and business needs. Request help via phone, email or your consultant’s calendar link. Get started now!